FAQ

Hello and welcome. From the Pond is a small family-based business creating printable learning activities and resources for K-3 teachers and learners. 

Here are some common questions I get asked. Please don't hesitate to contact us (Mel and Brett)  if we can help you with something.

Who are you? Are you a teacher?

Yes, Mel is a qualified early-childhood primary school teacher and has had a permanent teaching position in NSW, Australia, since January 2001.

What is this blog? What is From the Pond?

This blog is a place for us to communicate in more detail to people who may be interested in our printable resources.

Here, we create and share the learning activities we design for 'From the Pond'.

Why are there no pictures of your classroom on your blog?

This blog is for 'From the Pond' - it is not a classroom blog.

Mel separate's her life as a public servant and an 'author/illustrator' completely. We proudly make commercial quality teaching and learning printables and commenced that journey as an alternative to authoring or publishing a teacher resource books using traditional avenues/routes.

Are you really a teacher? Your blog seems focused on products.


Yes, very much so! I have been teaching and preparing learning programs in one form or another since I was 15 years old - it is a huge part of me. I have narrowed the focus of this blog to the parts of my life that surround From the Pond, largely out of respect and compliance with my employment guidelines, but also because the 'resourcing' of learning is one of my most treasured hobbies! I adore creating and inventing ways to make complicated concepts fun, engaging and practical.

Do you still sell on eBay and your 2009 website?

No, our publications are now available exclusively though my TpT stores. Some titles are added to our VIP Library

Are you a graphic designer?

Mel has taught herself basic graphic design techniques as part of her journey with From the Pond. She did a 10 hour course at night college to get started. When she started making resources, there were no readily available commercial use clipart for download on the internet that could be used for digital downloads (pdf files). After pleading with many graphic designers and artists around the world, via email, to allow their artwork in commercially distributed pdf files and not gaining permission, she made it her mission to turn her own sketches digital.  It has been a long but very rewarding challenge. 

The abundance of art now available for commercial use by digital content makers is amazing. 

Some dotted lines in the file I have purchased from you are not printing - what is wrong?

I would highly advise following the procedures in this tutorial to print any file you download from TpT:

https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html

I purchased a file from you, if I own it, why can't I share it with my colleagues?

Actually you don't own it. We always will.

When you purchase access to one of my creations - you are purchasing a license to use it. The license is your receipt or proof of download from TpT. We are happy for teachers to share a paper copy of a worksheet or two with their colleague next door, that is common practice - but re-distributing copyrighted material via email, Facebook group, file drive, website or blog is illegal. 

If you would like to dabble in the distribution of resources, we highly recommend starting the journey yourself with your own unique work - it is a very rewarding experience.

I love your drawings, can you make me a picture for my logo?

No I cannot. Currently I do not have time in my schedule for custom work, however it will be something I consider in the future.

Can I use one of your clipart images in a book I want to publish?

No

Can I use one of your clipart images in a set of Jamberry nail wraps to sell?

No

Can I use one of your fonts on my website/blog/logo/meme?

Yes. No credit needed. You must have purchased/downloaded the font/license yourself through TpT.

Can I use one of your fonts on a product to sell (not digital document)?

Please contact me for a license.

Can I use one of your clipart images in my TpT document file that I will sell or make free for others to download?

Yes, provided you have downloaded them yourself from my TpT clipart store (that process is how you prove you have a license) AND you adhere to these Terms of Use

I don't think my product meets your ToU, can you help me?

I can try. For efficiency, please be sure to read my Terms of Use and tell me which section you are concerned about. It is much faster than me sending multiple email replies trying to guess what your product is all about.

My school has a google drive and I want to store all my resource purchases from you on it, so other teachers can use them - is this OK?

No. Resources are for one user only and cannot be redistributed.

I can't seem to find the item you just shared on Instagram - where is it?

It is quite likely that if I shared it on Instagram, it is a new product. Simply search my store by 'Most Recently Listed' and you should find it.